“I was the planner for a group of 346 football fans that recently spent the weekend at [Newport Beachside Hotel & Resort]. We contracted for 160+ rooms and also had a banquet in the Atlantis Ballroom. With a group this size you always have a few problems with arrival and departure dates, type of room, etc. The hotel staff demonstrated excellent customer service in immediately resolved any problems that came up during check in and with room assignments. In addition, the banquet staff was great to work with. The Atlantis Ballroom and adjoining reception area were nicely laid out and the dinner was good.
I commend Barry Harris and his staff for going the extra mile in planning for our group by decorating the lobby and having some of the service staff wear shirts that “welcomed” our group.
Great job, we will return to [Newport Beachside].”